Saturday, 09:12
Lotte joins at the till
The cashier adds her as a customer, and the till sends the purchase to Puntjes. One point per euro, rounded down: 12.80 euro earns 12 points.
A loyalty card in your customer's phone that collects points with every purchase. You choose the rewards, your till and Puntjes do the rest. It gives your customers a reason to come back, every time.
Puntjes is in beta. We set up your account for you.
Every Saturday she buys her bread at Bakkerij Peeters. Follow her for a few weeks, and see what Puntjes does for her and for the bakery.
Pick a kind of shop
Saturday, 09:12
The cashier adds her as a customer, and the till sends the purchase to Puntjes. One point per euro, rounded down: 12.80 euro earns 12 points.
That same day
The bakery has Puntjes email the card straight away to every new customer with an email address, ready for Apple Wallet or Google Wallet. Lotte adds it next to her boarding passes. From then on, the balance changes by itself after every purchase.
Three visits later
Three more visits bring her to 48 points. The reward, a free croissant, costs 40 points. The cashier redeems it at the till, and 8 points stay on her card. You choose the rewards: a discount, as an amount or a percentage, or a free product.
The weeks after
A campaign gives double points on Wednesday, the quietest day of the week. On her birthday a gift arrives by email, because she wants to receive mail from the bakery.
After a month
The dashboard shows how many customers bought something, how many points went out and how many came back in, and which rewards were redeemed most. When nobody redeems anything, the first reward is probably too far away.
A loyalty program comes down to five decisions. Most of them take an afternoon.
A whole number of points per euro, and a minimum amount if you want one. One point per euro from five euro is a simple start.
A discount or a free product, each with a price in points. Make the first one reachable within a few visits.
If your till or webshop has Puntjes built in, your supplier switches it on. If not, your developer connects it through the API.
In the phone by email, or on a printed card. Both point at the same balance.
Double points on a quiet day, or extra points on one product. After a month, open the dashboard.
Pricing
You pay for the volume you put through, never per user. Puntjes is in beta: email us and we set your account up.
How many transactions do you put through a month?
5,000
Try it on your own customers first.
Free
no cost
50transactions per month
Turn your first savers into regulars.
€35.10
per month, billed yearly
1,000transactions per month
Every point is booked once. After that the database itself refuses to change or delete it, so you can always see where a balance came from.
Mails with gifts and offers only go to customers who said yes. When and how they did is kept with the customer.
Your data sits on servers in Frankfurt, and your shop's customers are visible to no other shop.
When a till sends the same purchase twice after a network hiccup, Puntjes counts it once.
No. The card goes into Apple Wallet or Google Wallet. A customer who prefers paper gets a printed card, and both point at the same balance.
Your till or your webshop adds them, or you add them yourself in the admin portal. There is no sign-up form for customers.
Tills and webshops that have Puntjes built in are on the Integrations page. Any other till or webshop can connect through the API; your developer finds everything in the API documentation.
Yes. Points your customers already earned stay as they are. Only purchases after the change follow the new rule.
Your shop does. Puntjes processes it on your instructions, and the data processing agreement says what we may and must do with it.
Puntjes is in beta, so there is no sign-up button yet. Email us, and we set up your account. After that, the five steps are yours.
The balance lives in Puntjes, not in the phone. Send the card again by email from the admin portal, and the balance is right there.
Only if you want them to, from the Plus plan up. You choose after how many months. Points customers collected before you switched it on stay put.
Puntjes is in beta. Email us, and we set up your account.
Request your account